Privacy Policy

Last updated: May 18, 2026

At Sheyle, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect certain information automatically, including:

  • Device information
  • Browser type
  • IP address
  • Time zone
  • Pages viewed
  • Referral source

When you place an order or contact us, we may collect:

  • Name
  • Billing address
  • Shipping address
  • Payment information
  • Email address
  • Phone number
  • Order history

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Prevent fraud and unauthorized transactions
  • Improve our website and customer experience
  • Comply with legal obligations
  • Send promotional emails if you choose to subscribe

3. Payment Information

Payments are securely processed through trusted third-party payment providers. We do not store your full payment card details on our servers.

4. Sharing Your Information

We may share your information with trusted service providers who help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Analytics providers
  • Customer support platforms

We do not sell your personal information.

5. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and support marketing activities.

You can control cookies through your browser settings.

6. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To make a request, please contact us at service@sheyle.com.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: service@sheyle.com
Phone: +86 131 8549 3836
Address: 35-5 Puzhou Road Yanjiang Doushi Jingji Yuan, Pukou District, Nanjing, Jiangsu 210000, China
Business Hours: 9:00 am to 5:00 pm PST (GMT+08:00)