Cancellation Policy

We understand that sometimes plans change, and we strive to make cancellations as easy as possible.

How to Cancel:

• If you wish to cancel your order, contact us immediately. We’ll do our best to process your cancellation before the order is shipped.

If Your Order Has Already Shipped:

• Unfortunately, once an order has been shipped, it cannot be canceled. However, you can still initiate a return once you receive the item. Kindly contact us, and we’ll guide you through the return process.

For assistance, reach out to us at:

Company Name: Nanjing Touch Network Technology Co., Ltd
Company Number: 91320111302564514K

Business address: 35-5 Puzhou Road Yanjiang Doushi Jingji Yuan, Pukou District, Nanjing, Jiangsu 210000, China

Email: service@sheyle.com

Phone: +86 131 8549 3836

Working hours: Mon – Fri; 9:00 am to 5:00 pm; China Standard Time (GMT+08:00)